Car Radio & Head Unit Repair in Cardiff
Yes, we repair car radios, head units and infotainment systems at our Cardiff workshop. If your factory screen has gone blank, is stuck on the start-up logo or has lost its sound, we will find the fault and tell you honestly whether it is worth repairing.
We aim to fix all types of units, from everyday hatchbacks to prestige systems such as Porsche PCM and Mercedes infotainment. Many repairs are carried out in our own workshop, and units that need specialist bench work go to a trusted repair specialist, so you deal with one business from start to finish.
Common Faults We Fix
- Blank or black screen, or a unit that will not switch on at all
- Stuck on the start-up logo or caught in a reboot loop
- No sound, or sound from only some speakers
- Touchscreen problems, such as an unresponsive or “ghost-touching” screen
- Bluetooth and phone faults, including phones that will not pair or keep dropping
- Sat nav faults, such as maps that will not load
- Random restarts and units that freeze while driving
How Our Repair Service Works
1. Diagnosis. We start by finding the cause of the fault. There is a diagnostic fee, which is removed from your bill if you go ahead with the repair.
2. A clear quote. We explain what is wrong, what it will cost and how long it will take, so you can decide with all the facts.
3. The repair. Some repairs are completed the same day. Units that need specialist bench repair can take up to 14 days, depending on the fault.
4. Peace of mind. Every repair comes with a 3-month repair warranty.
Repair or Upgrade?
Repairing your factory unit is often the best choice. It keeps the original look and every factory function, which matters on prestige and performance cars. This Porsche PCM was repaired so it kept its factory appearance, then upgraded with Apple CarPlay and Android Auto.
Sometimes an upgrade makes more sense, for example if the unit is outdated or the repair would cost more than it is worth. When this Ferrari California’s factory radio died completely, we replaced it with a Kenwood DMX8021DABS with Apple CarPlay, Android Auto and DAB, keeping every steering wheel control.
We will always explain both options and leave the choice to you.
Recent Repairs
- Mercedes radio boot-up fault – a unit that would not start up, repaired for far less than the dealer’s quote, saving the owner over £6,000
- Porsche PCM – a faulty factory unit repaired and upgraded with Apple CarPlay and Android Auto
- Ferrari California – a dead factory radio diagnosed and upgraded to a Kenwood DMX8021DABS
Why Choose B&B Audioconcepts for Your Repair?
Founder Waz has over 35 years of experience with car audio and in-car electronics, and the team works on everything from family cars to Ferraris. Main dealers will often only quote for a complete replacement unit, which can run into thousands of pounds. We look for the actual fault first, and every repair is backed by a 3-month warranty.
Find us at Unit C1, West Point Industrial Estate, Penarth Road, Cardiff CF11 8JQ.
Car Radio Repair FAQs
Can you repair my car radio, or does it need replacing?
In many cases it can be repaired. We diagnose the fault first, then tell you whether a repair or an upgrade is the better option for your car and budget.
Is there a diagnostic fee?
Yes. There is a diagnostic fee to find the fault, and it is removed from your bill if you go ahead with the repair.
How long does a car radio repair take?
It depends on the fault. Some repairs are done the same day, while units that need specialist bench repair can take up to 14 days.
Do repairs come with a warranty?
Yes. Every repair comes with a 3-month repair warranty.
Which makes of car radio can you repair?
We aim to fix all types of units, including factory systems from Porsche, Mercedes and other prestige makes. Call us with your make, model and the fault, and we will tell you what is possible.
Get Your Car Radio Repaired
Call 029 2070 7275 or send us your make, model and a description of the fault. Visit us at Unit C1, West Point Industrial Estate, Penarth Road, Cardiff CF11 8JQ.
